How does the suppression list work?

Before jMailerPro sends a piece of e-mail, the recipients e-mail address is checked against it's internal suppression list. If the recipient is on this list, they will be skipped, and receive no e-mail. This can help you stay compliant by not contacting those who request it. When a recipient unsubscribes from your list using jMailerPro's unsubscribe link, they will be automatically placed on this list.

With jMailerPro's bounce processing, e-mail addresses that generate permanent bounces will automatically placed on this list as well. jMailerPro attempts to detect "blocked" bounces vs. errorous ones to help you maintain your IP reputation.
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Can I import my unsubscribe list?

Yes. Follow this procedure:

• Log in to jMailerPro
• Click on "Work With Suppression List"
• Click on Import/Export
• Select a file to Upload
• Click Upload

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How can I scrub a list against my suppression list?

Follow this procedure:

• Log in to jMailerPro
• Click on "Work With Suppression List"
• Click on Scrub
• Select a file to Upload
• Click Upload
• Download or E-mail your clean list

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Do I need to maintain the suppression list?

Not typically. If alot of your messages are bounced with a "(blocked)" message on the end, you may want to delete those, once you isolate the problem. But, under normal circumstances, once a user is on the suppression list, you will want to keep them there.


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Should I always scrub my list before sending to it?

Not necessarily. It doesn't hurt anything to do so, but if a person is on your suppression list, jMailerPro will always skip them when sending.


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